I installed Appian 7.10 no problem but had to roll back to 7.9 to be consistent

nicholasw over 8 years ago

I installed Appian 7.10 no problem but had to roll back to 7.9 to be consistent with a client version used.
Have kept the following the same:

- MySQL - just dropped and recreated my appian_primary db so that it would recreate schemas
- JBOSS 6.4 EAP - no changes
- JDK 1.8_60 - no changes
- Appian - refreshed licence, custom.properties, appian-topology.properties files etc.

Tried with 7.9 + Hotfix D AND plain 7.9 vanilla....both start up with the following:

"Error 403 Forbidden, Sorry your request could not be processed"

The stack trace looks like:

15:23:58,898 INFO [org.jboss.as] (Controller Boot Thread) JBAS015874: JBoss EAP 6.4.0.GA (AS 7.5.0.Final-redhat-21) started in 351131ms - Started 1695 of 1733 services (
87 services are lazy, passive or on-demand)
15:26:49,407 INFO [stdout] (http-/0.0.0.0:8085-1) 2015-10-08 15:26:49,404 [http-/0.0.0.0:8085-1] ERROR com.appiancorp.security.authz.Forbidden - Could not log forbidden
URI...

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0 Tom Ryan
Appian Employee
over 8 years ago

If you have not already, make sure you have cleared your browser cache. Uncheck 'Preserve Favorites Website Data'.
Have you tried clearing the JBoss cache? If not, to do so you will need to:

1. Stop JBoss if it is not already
2. Delete:
<JBoss home>/standalone/tmp
<JBoss home>/standalone/data
3. Restart JBoss

If these steps do not resolve the issue, it seems likely that some 7.10 components or configurations are remaining in your environment which are causing this behavior. At this point the simplest approach will probably be to do a fresh installation of 7.9 and re-configure each file to ensure that no 7.10 components/settings are used since these may cause inconsistent behavior.
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0 Tom Ryan
Appian Employee
over 8 years ago

If you have not already, make sure you have cleared your browser cache. Uncheck 'Preserve Favorites Website Data'.
Have you tried clearing the JBoss cache? If not, to do so you will need to:

1. Stop JBoss if it is not already
2. Delete:
<JBoss home>/standalone/tmp
<JBoss home>/standalone/data
3. Restart JBoss

If these steps do not resolve the issue, it seems likely that some 7.10 components or configurations are remaining in your environment which are causing this behavior. At this point the simplest approach will probably be to do a fresh installation of 7.9 and re-configure each file to ensure that no 7.10 components/settings are used since these may cause inconsistent behavior.
Cancel
Vote Up 0 Vote Down

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