We've had an error occur a couple times now on different days with different

jaredw over 8 years ago

We've had an error occur a couple times now on different days with different plugins. We have a scheduled task setup to restart Jboss every morning we received the following error:
11:33:03,879 INFO [stdout] (ServerService Thread Pool -- 92) 2015-12-21 11:33:03,879 [ServerService Thread Pool -- 92] ERROR com.atlassian.plugin.manager.PluginEnabler - Unable to start the following plugins due to timeout while waiting for plugin to enable: psshared.htmldisplay

Any Ideas on what could cause this?

Thank you in advance.

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0 Eliot Gerson
Appian Employee
over 8 years ago

Thanks for the info. It sounds like there are some days where it is taking a little bit longer to start up than usual. Do you have any other user-initiated processes or scheduled tasks running at that time? How much of the total system memory is being used during server start-up? Which environment(s) is this occurring in?

It looks like you've encountered problems in the past with the application server taking a long time to start up ( forum.appian.com/.../e-148090 ), though that sounds like it was in a different environment. Nevertheless, if the application server typically takes a long time to start up anyway, it wouldn't necessarily take a dramatic change in the system to cause plugins to start hitting the timeout threshold.
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0 Eliot Gerson
Appian Employee
over 8 years ago

Thanks for the info. It sounds like there are some days where it is taking a little bit longer to start up than usual. Do you have any other user-initiated processes or scheduled tasks running at that time? How much of the total system memory is being used during server start-up? Which environment(s) is this occurring in?

It looks like you've encountered problems in the past with the application server taking a long time to start up ( forum.appian.com/.../e-148090 ), though that sounds like it was in a different environment. Nevertheless, if the application server typically takes a long time to start up anyway, it wouldn't necessarily take a dramatic change in the system to cause plugins to start hitting the timeout threshold.
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