I replaced my temporary license with permanent license and did configuration(./c

shanmukhaprasads over 8 years ago

I replaced my temporary license with permanent license and did configuration(./configure.sh) and deployed both Jboss &Appian.

After doing configuration , if i tried to start .start-suite.sh or stop-suite.sh or check-engine.sh all are saying k3.lic

Please let me know after replacing with permanent license shall i need to do anything more ? Thanks

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0 abhi.jana
Appian Employee
over 8 years ago

Check if the new license k3.lic has been deployed to <APPIAN>/server/_bin/k/linux64
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0 shanmukhaprasads over 8 years ago

yes , it's deployed properly and even able to get the support number when i ran ./k but after deploying the changes using ./configure.sh file its giving this problem.
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0 abhi.jana
Appian Employee
over 8 years ago

Is this a distributed environment? The license deployment and start/stop/checkengine all need to be run on the server hosting the Engines
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0 shanmukhaprasads over 8 years ago

No, if i don't do any configuration after replacing permanent license everything is going as usual but it causes with deployment changes , Do you need any log info ?
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0 abhi.jana
Appian Employee
over 8 years ago

Perhaps the k3.lic has not been updated in the Repository and the configure script is copying the old k3.lic file replacing the new one.
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0 shanmukhaprasads over 8 years ago

Yeah, even i'm thinking the same. Do you have any idea to erase old license details ?
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0 abhi.jana
Appian Employee
over 8 years ago

Replace the old k3.lic in <REPO>/server/_bin/k/linux64 with the new one and deploy the configurations.
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0 shanmukhaprasads over 8 years ago

I did the same but no use. Do anyone have any idea about this ?
Thank you
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0 shanmukhaprasads over 8 years ago

Solved Problem by replacing license within configuration repository and appian folder
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0 shanmukhaprasads over 8 years ago

Thanks Abhi for the Info
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