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I have successfully deployed Appian for the first time. Now trying to login usin
pratibhat
over 9 years ago
I have successfully deployed Appian for the first time. Now trying to login using Administrator/admin
but it returns with a 403 Forbidden error. Please Help
OriginalPostID-191780
OriginalPostID-191780
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Khalil Ben Naceur
Appian Employee
over 9 years ago
Hi,
Please check that the conf.suite.SERVER_AND_PORT and conf.suite.SCHEME lines in <APPIAN_HOME>/ear/suite.ear/custom.properties match the ones you are using in your browser.
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pratibhat
over 9 years ago
Hi Khalil Ben Naceur,
Checked. Its Perfect which is i am using in browser.
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pratibhat
over 9 years ago
conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=syngdcd-0702.syntelorg.com:8080
URL using in browser:
syngdcd-0702.syntelorg.com:8080/suite
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Steven Miccile
Appian Employee
over 9 years ago
Per:
forum.appian.com/.../Appian_Administration_Console.html
Only users of type System Administrator can access the Administration Console and make changes to the configurations. The Administrator user is specifically prohibited from accessing the Administration Console in order ensure that all changes can be traced to a specific named user rather than a shared account.
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Khalil Ben Naceur
Appian Employee
over 9 years ago
Please try the following:
1. Stop the application server
2. Change https to http in conf.suite.SCHEME
3. Make the changes to web.xml as mentioned in the following documentation:
forum.appian.com/.../Post-Install_Configurations.html
4. Restart the application server
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Khalil Ben Naceur
Appian Employee
over 9 years ago
Are you able to access suite/tempo after login?
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pratibhat
over 9 years ago
@Khalil Ben Naceur :
Done all the changes for changing https to http.
Still not able to login. Getting 401 error.
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pratibhat
over 9 years ago
@Steven Miccile:
I am using those credentials which is mentioned in Quick_start_installation.pdf.
Can you please let me know which credentials should i use to get login in Appian /suite
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Steven Miccile
Appian Employee
over 9 years ago
Correct, those are the only credentials you can use for the first login. I was simply pointing out cannot use them to access /admin URL which was mentioned in the original post. If you are seeing same issue however navigating to /designer, /design, /tempo then a configuration may be off.
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Khalil Ben Naceur
Appian Employee
over 9 years ago
Please review the following Knowledge Base article, it should solve your issue:
forum.appian.com/.../kb-1011.html
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