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Hello, I may have asked this question in the past and I just want to confirm thi
mariod
over 8 years ago
Hello, I may have asked this question in the past and I just want to confirm things haven't changed.
Our organization is looking at staying on v7.8 into next year and I know support for v7.8 is listed as ending 31, January 2017.
Please confirm that from a support call perspective, I can still open a case on issues and still receive support as long as I have a current license agreement.
I will however, lose out on patches or hotfix that will be deployed to supported releases.
We are working on a plan that will move us out of portal but will need more time accomplish a successful migration.
Thanks, Mario
OriginalPostID-198254
OriginalPostID-198254
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mariod
over 8 years ago
Thank you Miles for the quick reply.
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mariod
over 8 years ago
Thank you Miles for the quick reply.
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