Our Appian 7.11 demo system was running fine till yesterday. We tried resta

sponnada over 9 years ago

Our Appian 7.11 demo system was running fine till yesterday.
We tried restarting the system today and got the following error.
Looking for help on how to resolve this.
Attaching the JBOSS log file as well.

11:15:24,397 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ServerService Thread Pool -- 79) JBWEB000287: Exception sending context initialized event to listener instance of class com.appiancorp.plugins.PluginLoader: com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: D:\\Appy711Trng\\ear\\suite.ear\\web.war\\WEB-INF\\osgi-cache\\felix
          at com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache.validate(DefaultOsgiPersistentCache.java:91) [atlassian-plugins-osgi-2.12.3-appian-1.1.jar:]
          at com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache.<init>(DefaultOsgiPersistentCache.java:37) [atlassian-plugins-osgi-2.12.3-appian-1.1.jar:]
          ...

server.log

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0 sponnada over 9 years ago

...at com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache.<init>(DefaultOsgiPersistentCache.java:47) [atlassian-plugins-osgi-2.12.3-appian-1.1.jar:]
          at com.atlassian.plugin.main.PluginsConfigurationBuilder$InternalPluginsConfiguration.<init>(PluginsConfigurationBuilder.java:279) [atlassian-plugins-main-2.12.3.jar:]
          at com.atlassian.plugin.main.PluginsConfigurationBuilder.build(PluginsConfigurationBuilder.java:242) [atlassian-plugins-main-2.12.3.jar:]
          at com.appiancorp.plugins.ContainerManager.<init>(ContainerManager.java:482) [appian-plugins.jar:]
          at com.appiancorp.plugins.PluginLoader.initialize(PluginLoader.java:65) [appian-plugins.jar:]
          at com.appiancorp.plugins.PluginLoader.contextInitialized0(PluginLoader.java:81) [appian-plugins.jar:]
          at com.appiancorp.common.AppianServletContextListener.contextInitialized(AppianServletContextListener.java:38) [appian-common.jar:]
          at org.apache.catalina.core.StandardContext.contextListenerStart(StandardCont...
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0 sponnada over 9 years ago

...ext.java:3339) [jbossweb-7.5.7.Final-redhat-1.jar:7.5.7.Final-redhat-1]
          at org.apache.catalina.core.StandardContext.start(StandardContext.java:3780) [jbossweb-7.5.7.Final-redhat-1.jar:7.5.7.Final-redhat-1]
          at org.jboss.as.web.deployment.WebDeploymentService.doStart(WebDeploymentService.java:163) [jboss-as-web-7.5.0.Final-redhat-21.jar:7.5.0.Final-redhat-21]
          at org.jboss.as.web.deployment.WebDeploymentService.access$000(WebDeploymentService.java:61) [jboss-as-web-7.5.0.Final-redhat-21.jar:7.5.0.Final-redhat-21]
          at org.jboss.as.web.deployment.WebDeploymentService$1.run(WebDeploymentService.java:96) [jboss-as-web-7.5.0.Final-redhat-21.jar:7.5.0.Final-redhat-21]
          at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [rt.jar:1.8.0_60]
          at java.util.concurrent.FutureTask.run(FutureTask.java:266) [rt.jar:1.8.0_60]
          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [rt.jar:1.8.0_60]
          at java.util.concurrent.ThreadPoo...
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0 sponnada over 9 years ago

... lExecutor$Worker.run(ThreadPoolExecutor.java:617) [rt.jar:1.8.0_60]
          at java.lang.Thread.run(Thread.java:745) [rt.jar:1.8.0_60]
          at org.jboss.threads.JBossThread.run(JBossThread.java:122)
Caused by: java.io.IOException: Unable to delete directory D:\\Appy711Trng\\ear\\suite.ear\\web.war\\WEB-INF\\osgi-cache\\felix\\felix-cache\\bundle4.
          at org.apache.commons.io.FileUtils.deleteDirectory(FileUtils.java:981) [commons-io-1.4.jar:1.4]
          at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:1381) [commons-io-1.4.jar:1.4]
          at org.apache.commons.io.FileUtils.cleanDirectory(FileUtils.java:1044) [commons-io-1.4.jar:1.4]
          at org.apache.commons.io.FileUtils.deleteDirectory(FileUtils.java:977) [commons-io-1.4.jar:1.4]
          at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:1381) [commons-io-1.4.jar:1.4]
          at org.apache.commons.io.FileUtils.cleanDirectory(FileUtils.java:1044) [commons-io-1.4.jar:1.4]
          at com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache.v...
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0 sponnada over 9 years ago

... alidate(DefaultOsgiPersistentCache.java:87) [atlassian-plugins-osgi-2.12.3-appian-1.1.jar:]
... 19 more
11:15:30,735 ERROR [org.apache.catalina.core] (ServerService Thread Pool -- 79) JBWEB001103: Error detected during context /suite start, will stop it
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0 Eliot Gerson
Appian Employee
over 9 years ago

Please check the permissions on the folder. The user that is running Appian on the server should have full read, write, and execute permissions for <APPIAN_HOME> and all subfolders and files. After you've checked that, with the application server stopped, please do the following:

1) In <APPIAN_HOME>/ear if the marker files reads "suite.ear.undeployed" or suite.ear.failed", please rename is to "suite.ear.dodeploy".
2) Manually clear the osgi cache by deleting the contents of D:\\Appy711Trng\\ear\\suite.ear\\web.war\\WEB-INF\\osgi-cache .
3) Start the application server

Let me know if you still encounter the issue after performing these steps. Thanks.
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0 sponnada over 9 years ago

wow, It worked! Thanks.
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