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Would anyone be able to provide experience/knowledge of Appian Cloud emails bein
JesseTriplett
over 8 years ago
Would anyone be able to provide experience/knowledge of Appian Cloud emails being rejected by corporate mail servers?
For context our send email nodes are sending emails from @client domain. These emails will get received by personal email addresses, but most @<othercompany> email addresses are never reached. I checked the email header in Gmail and see the SPF authentication has failed, that <emailserverhostname.appiancloud.com> is not a valid sender for the domain of <@client> emails. So I'm assuming that "spoofing" is the problem to solve.
When I spoke to the client IT contact they said they would allow traffic from Appian->client for the incoming mail server, but I'm under the impression Appian->otherExternalCorporateUsers would still fail if they require it to be a valid sender.
To clarify my ask, and of whom, does anyone have experience that relates to this? I'm currently under the impression I ...
OriginalPostID-210352
OriginalPostID-210352
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JesseTriplett
over 8 years ago
It appears that adding to the SPF record is the approach.
spf include fcc.appiancloud.com -all
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JesseTriplett
over 8 years ago
It appears that adding to the SPF record is the approach.
spf include fcc.appiancloud.com -all
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