[ServerService Thread Pool -- 92] ERROR com.appiancorp.rdbms.datasource.Business

puneetc over 7 years ago

[ServerService Thread Pool -- 92] ERROR com.appiancorp.rdbms.datasource.BusinessDataSourceValidator - Data source: java:/ICS failed validation. The following data stores will be affected: XYZ. PBOX000016: Access denied: authentication failed

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0 puneetc over 7 years ago

Getting this error while adding a new external datasource ICS
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0 harrys over 7 years ago

What version of Appian are you using? It looks like there were a number of configuration changes that started with version 16.1 - see forum.appian.com/.../Upgrade_Guide.html for upgrade and guidance and see forum.appian.com/.../Configuring_Relational_Databases.html for help on setting up databases in general.
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0 puneetc over 7 years ago

we are on 16.1 version
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0 Carlos Santander
A Score Level 2
over 7 years ago

Based on the error, I'd suggest trying to connect to the database from somewhere other than Appian (e.g. some sort of SQL client.) Once you verify your credentials, ensure that the user is able to connect from the host where Appian is running. Looking at the logs might provide you with more information.
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