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I had installed Appian on my pc (as a server) and it worked correctly till now.
zianf
over 8 years ago
I had installed Appian on my pc (as a server) and it worked correctly till now. (Other users logged in without any problem.)
username: Administrator
password: my own password (had changed the password from admin)
But now all of a sudden we are facing the issue wherein
I cannot login with my Administrator credentials. It says
"The username/password entered is invalid. Usernames and passwords are case sensitive."
Also other users cannot log in to. They also receive the same error.
We are unable to figure out the issue. Any pointers in the direction of help will be welcomed.
Thank you.
OriginalPostID-216632
OriginalPostID-216632
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prosenjitd
A Score Level 2
over 8 years ago
Looking at the error lets me think that there could be some issues with your Appian engines, please check out the Engine status by running the diagnostic script checkengine. You might want to take a look at the Engine logs as well to get specific pointers to the Engine issues. Alos loo at this related post and see if it can give you some direction -
forum.appian.com/.../
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prosenjitd
A Score Level 2
over 8 years ago
Looking at the error lets me think that there could be some issues with your Appian engines, please check out the Engine status by running the diagnostic script checkengine. You might want to take a look at the Engine logs as well to get specific pointers to the Engine issues. Alos loo at this related post and see if it can give you some direction -
forum.appian.com/.../
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