Hi, We are getting the below error message while trying to save the c

sapnas over 8 years ago

Hi,

We are getting the below error message while trying to save the changes made to various Appian objects -

1) while saving process model changes -> "An Unknown error has occurred while saving the process model"

2) while saving an interface -> The page could not be loaded. [HTTP Code = 504] (APNX-1-4279-001)

On checking the server logs, I see the below error message corresponding to both aforementioned errors

INFO [stdout] (elasticsearch[Client 30F03352][transport_client_worker][T#2]{New I/O worker #2}) 2016-06-08 06:26:07,987 [elasticsearch[Client 30F03352][transport_client_worker][T#2]{New I/O worker #2}] ERROR com.appian.dl.repo.es.LoggingBulkResponseActionListener - Bulk request failures occurred. Summary: [opType=index, index=designer-objects-ia, type=DT-10, status=SERVICE_UNAVAILABLE, count=1, firstMessage=UnavailableShardsException[[designer-objects-ia][0] Primary shard is not active or is...

Error_Logs.txt

Discussion posts and replies are publicly visible

Parents

0 prosenjitd
A Score Level 2
over 8 years ago

@sapnas,The errors logged in the App server logs that you had provided clearly pointed to some issues with the Search server. Search-server logs provided more specific details about the error which indicated the root cause being "[Node localhost:9300] All shards failed for phase: [query]
org.elasticsearch.action.NoShardAvailableActionException: [designer-objects-ia][0] null" and after some digging in the Appian and external forum, I found that that this happens when your search server data gets corrupted and can be eliminated by deleting the data.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 prosenjitd
A Score Level 2
over 8 years ago

@sapnas,The errors logged in the App server logs that you had provided clearly pointed to some issues with the Search server. Search-server logs provided more specific details about the error which indicated the root cause being "[Node localhost:9300] All shards failed for phase: [query]
org.elasticsearch.action.NoShardAvailableActionException: [designer-objects-ia][0] null" and after some digging in the Appian and external forum, I found that that this happens when your search server data gets corrupted and can be eliminated by deleting the data.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data