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Questions Regarding the "Deactivate Users Who Have Not Logged In Recently" Option on the Admin Console

Jason Ruvinsky
Certified Senior Developer

Questions regarding the "Deactivate Users Who Have Not Logged In Recently" option on the admin console:

* Will this feature work when users are authenticated in ways other than Appian password?
* What time do users become deactivated? (We need to run a nightly process to also make updates in our database to synch the inactive status of our users).
* If a process is invoked to re-activate a user account, does that reset the timer that deactivated the user?

OriginalPostID-227028

OriginalPostID-227028

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    Certified Lead Developer
    I would assume that the "reactivate user" smart service must be run under the authority of an administrator, and that it would reset their countdown date (since if the user had previously expired due to inactivity, it would have to set SOMETHING to keep the same account from immediately expiring again, no?) - but I'm curious to see the official response to this if there is one.
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  • 0
    Certified Lead Developer
    I would assume that the "reactivate user" smart service must be run under the authority of an administrator, and that it would reset their countdown date (since if the user had previously expired due to inactivity, it would have to set SOMETHING to keep the same account from immediately expiring again, no?) - but I'm curious to see the official response to this if there is one.
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