Checkpoint failed due to lack of space

The server runs out of space and the checkpoint failed. How to deal with this case?

Part of the log:

## Process-Exec02 ## (2016-08-18 02:28:30 GMT) ## Process-Exec02 ##
Application Issues (Process-Exec02)
_Severity_ _Details_
Warn 8 intermittent checkpoint failures
* 2 mins since checkpoint
2016-08-15 03:14:30.035 GMT
Tailpoint failed on GW1 (Standard save failed"\\"close\\"")
2016-08-14 15:07:53.379 GMT
Tailpoint failed on GW1 (Standard save failed"\\"close\\"")
2016-08-14 02:57:06.329 GMT
Tailpoint failed on GW1 (Standard save failed"\\"close\\"")
2016-08-13 14:38:35.246 GMT
Tailpoint failed on GW1 (Standard save failed"\\"close\\"")
2016-08-13...

OriginalPostID-229808

  Discussion posts and replies are publicly visible

  • ... 02:35:49.384 GMT
    Tailpoint failed on GW1 (Standard save failed"\\"writing_pe3686.kdb: No space left on device\\"")
    2016-08-12 14:35:24.570 GMT
    Tailpoint failed on GW1 (Standard save failed"\\"writing_pe3686.kdb: No space left on device\\"")
    2016-08-12 02:36:48.458 GMT
    Tailpoint failed on GW1 (Standard save failed"\\"writing_pe3686.kdb: No space left on device\\"")
    2016-08-11 14:37:05.778 GMT
    Tailpoint failed on GW1 (Standard save failed"\\"writing_pe3686.kdb: No space left on device\\"")
    Gateway Issues (Process-Exec02)
    _GW_ _Severity_ _Details_
    1 ERROR GW1 restarted 100 times
    2 days 23 hrs ago (2016-08-15 03:14:30.035 GMT)
    2 days 23 hrs ago (2016-08-15 03:05:03.726 GMT)
    3 days ago (2016-08-15 02:55:50.184 GMT)
    ...
  • ... 3 days ago (2016-08-15 02:46:24.310 GMT)
    3 days ago (2016-08-15 02:37:19.038 GMT)
    3 days ago (2016-08-15 02:28:20.694 GMT)
    3 days ago (2016-08-15 02:19:09.611 GMT)
    3 days ago (2016-08-15 02:10:06.606 GMT)
    3 days ago (2016-08-15 02:00:57.870 GMT)
    3 days 1 hr ago (2016-08-15 01:51:43.508 GMT)
    Gateway Details (Process-Exec02):
    Gateway Chain(s):
    GW 1 (STANDALONE)
    --- --- --- --- --- --- --- ---
    S U M M A R Y (2016-08-18 02:28:30.484 GMT) S U M M A R Y
    _APP_ _ACTIVE_GW_ _STATUS_ _ISSUES_
    Discussion Forums 1/1 Warn 3 intermittent checkpoint failures
    * 3 mins since checkpoint
    Notifications Service 1/1 Warn 3...
  • ... intermittent checkpoint failures
    * 3 mins since checkpoint
    Notifications Email Processor 1/1 ERROR 1 intermittent checkpoint failures
    * 3 mins since checkpoint
    GW1 restarted 100 times
    Channels 1/1 Warn 4 intermittent checkpoint failures
    * 3 mins since checkpoint
    Collaboration 1/1 ERROR 2 intermittent checkpoint failures
    * 3 mins since checkpoint
    GW1 restarted 100 times
    Collaboration Statistics 1/1 ERROR 5 intermittent checkpoint failures
    * 3 mins since checkpoint
    GW1 restar...
  • Not to worry, this can be resolved. First, shutdown Appian gracefully if possible. Since there is no more space left on the disk, you will need make space before attempting to restart again; please see forum.appian.com/.../Data_Maintenance.html

    Once you have created enough free space, then you can start Appian again. If you are unable to start Appian via start-suite, let us know and we will guide you through next steps.
  • P.S When using the cleanup script, make sure that you only remove old, obsolete kdbs: please do not delete all, and at least keep the last 3 (or more, incase you need to recover data)