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Checkpoint failed due to lack of space
shaoyongw
over 7 years ago
The server runs out of space and the checkpoint failed. How to deal with this case?
Part of the log:
## Process-Exec02 ## (2016-08-18 02:28:30 GMT) ## Process-Exec02 ##
Application Issues (Process-Exec02)
_Severity_ _Details_
Warn 8 intermittent checkpoint failures
* 2 mins since checkpoint
2016-08-15 03:14:30.035 GMT
Tailpoint failed on GW1 (Standard save failed"\\"close\\"")
2016-08-14 15:07:53.379 GMT
Tailpoint failed on GW1 (Standard save failed"\\"close\\"")
2016-08-14 02:57:06.329 GMT
Tailpoint failed on GW1 (Standard save failed"\\"close\\"")
2016-08-13 14:38:35.246 GMT
Tailpoint failed on GW1 (Standard save failed"\\"close\\"")
2016-08-13...
OriginalPostID-229808
Discussion posts and replies are publicly visible
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shaoyongw
over 7 years ago
... 02:35:49.384 GMT
Tailpoint failed on GW1 (Standard save failed"\\"writing_pe3686.kdb: No space left on device\\"")
2016-08-12 14:35:24.570 GMT
Tailpoint failed on GW1 (Standard save failed"\\"writing_pe3686.kdb: No space left on device\\"")
2016-08-12 02:36:48.458 GMT
Tailpoint failed on GW1 (Standard save failed"\\"writing_pe3686.kdb: No space left on device\\"")
2016-08-11 14:37:05.778 GMT
Tailpoint failed on GW1 (Standard save failed"\\"writing_pe3686.kdb: No space left on device\\"")
Gateway Issues (Process-Exec02)
_GW_ _Severity_ _Details_
1 ERROR GW1 restarted 100 times
2 days 23 hrs ago (2016-08-15 03:14:30.035 GMT)
2 days 23 hrs ago (2016-08-15 03:05:03.726 GMT)
3 days ago (2016-08-15 02:55:50.184 GMT)
...
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shaoyongw
over 7 years ago
... 3 days ago (2016-08-15 02:46:24.310 GMT)
3 days ago (2016-08-15 02:37:19.038 GMT)
3 days ago (2016-08-15 02:28:20.694 GMT)
3 days ago (2016-08-15 02:19:09.611 GMT)
3 days ago (2016-08-15 02:10:06.606 GMT)
3 days ago (2016-08-15 02:00:57.870 GMT)
3 days 1 hr ago (2016-08-15 01:51:43.508 GMT)
Gateway Details (Process-Exec02):
Gateway Chain(s):
GW 1 (STANDALONE)
--- --- --- --- --- --- --- ---
S U M M A R Y (2016-08-18 02:28:30.484 GMT) S U M M A R Y
_APP_ _ACTIVE_GW_ _STATUS_ _ISSUES_
Discussion Forums 1/1 Warn 3 intermittent checkpoint failures
* 3 mins since checkpoint
Notifications Service 1/1 Warn 3...
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shaoyongw
over 7 years ago
... intermittent checkpoint failures
* 3 mins since checkpoint
Notifications Email Processor 1/1 ERROR 1 intermittent checkpoint failures
* 3 mins since checkpoint
GW1 restarted 100 times
Channels 1/1 Warn 4 intermittent checkpoint failures
* 3 mins since checkpoint
Collaboration 1/1 ERROR 2 intermittent checkpoint failures
* 3 mins since checkpoint
GW1 restarted 100 times
Collaboration Statistics 1/1 ERROR 5 intermittent checkpoint failures
* 3 mins since checkpoint
GW1 restar...
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shaoyongw
over 7 years ago
... ted 1 time
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Sally Mason
Appian Employee
over 7 years ago
Not to worry, this can be resolved. First, shutdown Appian gracefully if possible. Since there is no more space left on the disk, you will need make space before attempting to restart again; please see
forum.appian.com/.../Data_Maintenance.html
Once you have created enough free space, then you can start Appian again. If you are unable to start Appian via start-suite, let us know and we will guide you through next steps.
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Sally Mason
Appian Employee
over 7 years ago
P.S When using the cleanup script, make sure that you only remove old, obsolete kdbs: please do not delete all, and at least keep the last 3 (or more, incase you need to recover data)
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