Hotfix C installation on 16.2 / serialization policy file

yusufa

Certified Associate Developer

over 7 years ago

Hello,
we faced the same problem as kaushikr735 on 19.7.2016.
Tempo was not available after the Hotfix installation.
We copied the file "/tempo/D68677DEE20974ADA7AA9FDE366ECD52.gwt.rpc" from our backup folder to our new appian instance and restarted JBOSS afterwards to fix the problem.
But why we had an issue in the first place? Is there something wrong with the hotfix or with our installation ? 4 Weeks ago we made an upgrade from the version 7.8 to 16.2 without any updated in between.

Thanks
Yusuf

AppianErrorTempo.txt

Discussion posts and replies are publicly visible

Parents

0 Sally Mason
Appian Employee
over 7 years ago

You can configure the extensions that should be served by IIS/Apache in "uriworkermap.properties". The KB suggests copying all to ensure that everything, regardless of the configured extensions (which may differ between environments) is available. If disk space is a concern, as long as you copy over all the files with the extensions listed in your "uriworkermap.properties" you shall be fine.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 Sally Mason
Appian Employee
over 7 years ago

You can configure the extensions that should be served by IIS/Apache in "uriworkermap.properties". The KB suggests copying all to ensure that everything, regardless of the configured extensions (which may differ between environments) is available. If disk space is a concern, as long as you copy over all the files with the extensions listed in your "uriworkermap.properties" you shall be fine.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data