suite.ear not deploying after Windows update

Certified Senior Developer
I updated windows server last night with the latest windows update. Since then, suite.ear is not getting deployed. I am on Appian 16.2. I stopped Jboss, search server, and appian engines, applied the windows update and then brought back the services starting with appian engines, search server and JBoss. All of them come up. However, suite.ear is not getting deployed. Latest server log is attached.

OriginalPostID-235171


Server Log - 09-16.log

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  • I am concerned about the fact that the following method is throwing an Insufficient Privileges exception:

    com.appiancorp.process.design.service.ExtendedProcessDesignServiceJavaImpl.getRegisteredService(ExtendedProcessDesignServiceJavaImpl.java:281)

    I am wondering if somehow someone changed the "Administrator" user to be basic.

    Can you try this:

    1. Open ear/suite.ear/resources/appian_log4j.properties
    2. Add this line at the bottom

    log4j.logger.com.appiancorp.process.admin=DEBUG

    3. Rename /ear/suite.ear.failed and/or /ear/suite.ear.undeployed to .dodeploy (only one .dodeploy should exist)

    4. Do the same with any .undeployed or .failed files under JBOSS_HOME\\standalone\\deployments

    5. Delete JBOSS_HOME\\standalone\\log\\server.log

    6. Start JBoss

    7. Attach the output.
Reply
  • I am concerned about the fact that the following method is throwing an Insufficient Privileges exception:

    com.appiancorp.process.design.service.ExtendedProcessDesignServiceJavaImpl.getRegisteredService(ExtendedProcessDesignServiceJavaImpl.java:281)

    I am wondering if somehow someone changed the "Administrator" user to be basic.

    Can you try this:

    1. Open ear/suite.ear/resources/appian_log4j.properties
    2. Add this line at the bottom

    log4j.logger.com.appiancorp.process.admin=DEBUG

    3. Rename /ear/suite.ear.failed and/or /ear/suite.ear.undeployed to .dodeploy (only one .dodeploy should exist)

    4. Do the same with any .undeployed or .failed files under JBOSS_HOME\\standalone\\deployments

    5. Delete JBOSS_HOME\\standalone\\log\\server.log

    6. Start JBoss

    7. Attach the output.
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