hi i need to upgrade my appian to 7.2 so i try to download appian 7.2. but

agush over 11 years ago

hi
i need to upgrade my appian to 7.2 so i try to download appian 7.2. but it has error message
"We’re sorry! We could not process your last request.
There are no details available for this problem.
If you continue having problems, please contact the system administrator for further help."
i already sign out and clear all the internet cache. already try to different browser also same results please help...

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0 Alex Weller
Appian Employee
over 11 years ago

Agus, can you please specify which link you are clicking on?
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0 agush over 11 years ago

Appian Software -> Windows Installer -> forum.appian.com/.../80817
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0 Alex Weller
Appian Employee
over 11 years ago

Do you get the same error by clicking on the link you just posted? What browsers have you tried? I am unable to reproduce this error on my side.
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0 elizabeth.epstein over 11 years ago

This probably means you do not have permissions to download the Appian installer. Technical Support or your account executive would have details about your current license and whether it allows for software download.
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