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in Appian 7.5, on Admin console, Third party Credetails not Appearing
rishub
over 7 years ago
Hi All,
We are on Appian 7.5. When we log in to our Dev Environment, in admin console "Appian Administration Console", we can see Branding & third party credentials but in our testing & Production environment, we have only Branding option available. Can any one guide us what we are missing?
Thanks
OriginalPostID-237526
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Eduardo Fuentes
Appian Employee
over 7 years ago
Check again. The documentation has been updated to avoid this confusion.
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Eduardo Fuentes
Appian Employee
over 7 years ago
Another option is to download the latest version which has 3 smart services that supports basic credentials
<smart-service name="Get Remote Directory Contents Over SFTP (Basic Credentials)" key="GetRemoteDirectoryContentsOverSFTP"
class="com.appian.ps.plugins.sftpsmartservices.GetRemoteDirectoryContentsOverSFTPBasic" />
<smart-service name="Receive File Over SFTP (Basic Credentials)" key="ReceiveFileOverSFTP"
class="com.appian.ps.plugins.sftpsmartservices.ReceiveFileOverSFTPBasic" local-id="a2sftp.receiveFileOverSFTP"/>
<smart-service name="Send File Over SFTP (Basic Credentials)" key="SendFileOverSFTP"
class="com.appian.ps.plugins.sftpsmartservices.SendFileOverSFTPBasic" local-id="a2sftp.sendFileOverSFTP"/>
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Eduardo Fuentes
Appian Employee
over 7 years ago
That should work for you on 7.5
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Eduardo Fuentes
Appian Employee
over 7 years ago
Attaching the list of the ones that you can use in 7.5 basic_credentials_sftp
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rishub
over 7 years ago
Eduardo,
I looked into build.info file & as per that, we are at version 7.5. Below are the build details:
##Appian Corporation Build Information
#Thu, 03 Jul 2014 22:25:07 -0400
build.revision=89a8bf052861f7665b0b0f951d58f82f752ed5f6
build.version=7.5.0.0
Also, It is showing Branding & Third party Credentials. Below is the snapshot. Can you guide what could have happened?
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Eduardo Fuentes
Appian Employee
over 7 years ago
Ok I double checked and I see the third party credentials section in our docs for Appian 7.6. The documentation for 7.5 is no longer available but I see third party credentials in my Appian 7.5.
1. What's the build.info of PROD?
2. Is PROD using a Web server?
3. Could it be the Web Server doesn't have static content from the latest version?
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rishub
over 7 years ago
Hi Eduardo,
I don't have build.info from pilot/prod right now. I can share it tomorrow. Yes, both the environments (pilot & prod) those are not showing third party credentials are on web server. Can you please guide how can I check if web servers have static content from latest version and after checking if it is not from latest version, how can I fix it?
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rishub
over 7 years ago
The web server is IIS 7
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Eduardo Fuentes
Appian Employee
over 7 years ago
Let us wait for the PROD build.info and we will start from there.
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rishub
over 7 years ago
Sure Eduardo. Thanks
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