Cannot connect to SQL DBs after patching

jacquesc over 8 years ago

Appian 7.9
We patched the Appian windows server and tried unsuccessfully to restart the application afterwards. We were not able to make the SQL connections. I recompiled the application and it's now working. This was for the QA system and we are scheduled to patch the Prod server on the weekend - we don't want this to happen then.
I have attached the list of patched installed and the application-server.log file. The error can be seen yesterday and OK today.
Thank,
Jacques

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0 Sally Mason
Appian Employee
over 8 years ago

Hello, I noticed you also have a support case for this issue as well? To help us find the cause, we request you supply the server.log, from your App Server (either Jboss or WebLogic) Thanks in advance!
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0 jacquesc over 8 years ago

Sorry, I had opened the ticket in this forum instead of the Tech Support queue. I already supplied this information in the "right" spot. Thanks Sally.
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