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Triggering Process Model Using Email

karthighak
Hi All,

We are trying to trigger the process using email ("sampleMail@xyz.com")through "IMAPS". I followed the steps as mentioned in the mail server setup but I'm facing some issues in achieving it.
1. In ejb-jar.xml file, for mail server it's given as "popmail.xyz.xom", but what should be configured actually. Is that mailbox address or "popmail" itself.
2. Should "ejbName" in ejb-jar.xml file be "EmailHandlerBean" or any customized name like "sampleMailbox".
3. Also should the alias name in custom.prop file be the same as "ejbname" or the mailbox what we are reading.
4. We have tried giving the mail server as "popmail.xyz.com" and ejbname as "EmailHandlerBean" and alias as "sampleMail" and we got the following error.

2017-01-05 09:42:13,551 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: trying to connect to host "popmail.xyz.com", port 993, isSSL true...

OriginalPostID-256185

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    2017-01-09 10:41:28,045 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Tables of loaded providers
    2017-01-09 10:41:28,045 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc]}
    2017-01-09 10:41:28,045 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], smtps=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc], pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]}
    2017-01-09 10:41:28,045 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: setDebug: JavaMail version 1.4.5.redhat-2
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: mail.imap.fetchsize: 16384
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: mail.imap.statuscachetimeout: 1000
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: mail.imap.appendbuffersize: -1
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: mail.imap.minidletime: 10
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: trying to connect to host "amtastage.XYZ.com", port 993, isSSL true
    2017-01-09 10:42:28,128 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: JavaMail version 1.4.5.redhat-2
    2017-01-09 10:42:28,130 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
    2017-01-09 10:42:28,130 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Tables of loaded providers
    2017-01-09 10:42:28,130 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc]}
    2017-01-09 10:42:28,130 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsyst
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    2017-01-09 10:41:28,045 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Tables of loaded providers
    2017-01-09 10:41:28,045 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc]}
    2017-01-09 10:41:28,045 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], smtps=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc], pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]}
    2017-01-09 10:41:28,045 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: setDebug: JavaMail version 1.4.5.redhat-2
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: mail.imap.fetchsize: 16384
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: mail.imap.statuscachetimeout: 1000
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: mail.imap.appendbuffersize: -1
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: mail.imap.minidletime: 10
    2017-01-09 10:41:28,046 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: trying to connect to host "amtastage.XYZ.com", port 993, isSSL true
    2017-01-09 10:42:28,128 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: JavaMail version 1.4.5.redhat-2
    2017-01-09 10:42:28,130 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
    2017-01-09 10:42:28,130 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Tables of loaded providers
    2017-01-09 10:42:28,130 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc]}
    2017-01-09 10:42:28,130 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsyst
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