Triggering Process Model Using Email

Hi All,

We are trying to trigger the process using email ("sampleMail@xyz.com")through "IMAPS". I followed the steps as mentioned in the mail server setup but I'm facing some issues in achieving it.
1. In ejb-jar.xml file, for mail server it's given as "popmail.xyz.xom", but what should be configured actually. Is that mailbox address or "popmail" itself.
2. Should "ejbName" in ejb-jar.xml file be "EmailHandlerBean" or any customized name like "sampleMailbox".
3. Also should the alias name in custom.prop file be the same as "ejbname" or the mailbox what we are reading.
4. We have tried giving the mail server as "popmail.xyz.com" and ejbname as "EmailHandlerBean" and alias as "sampleMail" and we got the following error.

2017-01-05 09:42:13,551 GMT INFO [stdout] (Appian MailActivation - 1) DEBUG: trying to connect to host "popmail.xyz.com", port 993, isSSL true...

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