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Error Message when setting up new environment
Muneer Varma
over 7 years ago
Hi all,
we set up a new environment and when I click on Processes tab an error message "The Report you requested is invalid or no longer available" is showing up. Can someone let me know the reason for this error message.
Thanks in Advance.
OriginalPostID-258506
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ajinkyab277
Certified Lead Developer
over 7 years ago
could you also please share the server.log and application server.log
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Muneer Varma
over 7 years ago
@ajinkyab277 I have attached server.log and application server.log do not have any errors
server log.txt
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Sally Mason
Appian Employee
over 7 years ago
In the new environment, did you migrate data or processes from another environment? The error indicates the Report you are looking for cannot be found. In a new environment, if the Report is querying processes (a process report) its possible that there are actually no processes yet for the report to generated from..
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sowjanyav430
over 7 years ago
@nagavenkatamuneervarmas
Please go through the link
forum.appian.com/.../Loading_Default_Reports_and_Views.html
Hope this will be helpful.
Also please go through the post
forum.appian.com/.../e-258530
you might get some help from this.
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Muneer Varma
over 7 years ago
@Sally we migrated the data and processes from another environment and I can see all the files in the application. And I am able to see the data in all the other tabs like rules.
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Muneer Varma
over 7 years ago
we executed the load.sh and got the below error..
log4j:WARN No appenders could be found for logger (com.appiancorp.ap2.ConfigureLog4j).
log4j:WARN Please initialize the log4j system properly.
Initializing default cache.
Waiting for servers to be up...
Exception in thread "main" java.lang.NoClassDefFoundError: javax/servlet/ServletContextListener
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClass(ClassLoader.java:760)
at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
at java.net.URLClassLoader.defineClass(URLClassLoader.java:467)
at java.net.URLClassLoader.access$100(URLClassLoader.java:73)
at java.net.URLClassLoader$1.run(URLClassLoader.java:368)
at java.net.URLClassLoader$1.run(URLClassLoader.java:362)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:361)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at com.appiancorp.suite.cfg.ConfigurationFactory.createConfiguration(ConfigurationFactory.java:57)
at com.appiancorp.suite.cfg.ConfigurationFactory.getConfiguration(ConfigurationFactory.java:30)
at com.appiancorp.naming.ServiceConnections.<init>(ServiceConnections.java:65)
at com.appiancorp.naming.ServiceConnections.<init>(ServiceConnections.java:52)
at com.appiancorp.suiteapi.common.ServiceLocator.<clinit>(ServiceLocator.java:223)
at com.appiancorp.tools.WaitForServers.await(WaitForServers.java:18)
at com.appiancorp.common.initialize.InitializeServer.main(InitializeServer.java:19)
Caused by: java.lang.ClassNotFoundException: javax.servlet.ServletContextListener
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
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Sally Mason
Appian Employee
over 7 years ago
The error above seems similair to a conflict seen with Excel Tools; please review the following KB article and check you have no conflicting plugins?
forum.appian.com/.../Search_Results.php
If you are unsure, temporarily undeploy all plugins (just rename them to .bak) and gradually add them back in (rename to .jar). Let us know if this resolves your issue?
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