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Issue while accessing process Tab
tushark171
over 7 years ago
On Appian 7.10 environment (new environment, there is no rule or process) when we click on Process tab getting popup saying :"The report you requested is invalid or no longer available"
have anyone faced this issue ?
In logs getting below error:
2017-01-17 21:57:33,546 [[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.process.analytics2.display.ReportCache - User Not Found
com.appiancorp.suiteapi.common.exceptions.InvalidUserException: User Not Found
at sun.reflect.GeneratedConstructorAccessor784.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
at com.appiancorp.kougar.mapper.Mapper.prepareThrowable(Mapper.java:144)
at com....
OriginalPostID-258530
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tushark171
over 7 years ago
...appiancorp.kougar.mapper.Mapper.request(Mapper.java:93)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KInvocationHandler.invoke(KougarServiceInvocationHandler.java:178)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270)
at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307)
at com.sun.proxy.$Proxy327.downloadDocuments(Unknown Source)
at com.appiancorp.process.analytics2.service.CachingProcessReportFacade.getReportsFromCacheOrDisk(CachingProcessReportFacade.java:332)
at com.appiancorp.process.analytics2.service.CachingProcessReportFacade.getLocalizedReportsFromCacheOrDisk(CachingProcessReportFacade.java:283)
at com.appiancorp.process.a...
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tushark171
over 7 years ago
...appiancorp.kougar.mapper.Mapper.request(Mapper.java:93)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KInvocationHandler.invoke(KougarServiceInvocationHandler.java:178)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270)
at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307)
at com.sun.proxy.$Proxy327.downloadDocuments(Unknown Source)
at com.appiancorp.process.analytics2.service.CachingProcessReportFacade.getReportsFromCacheOrDisk(CachingProcessReportFacade.java:332)
at com.appiancorp.process.analytics2.service.CachingProcessReportFacade.getLocalizedReportsFromCacheOrDisk(CachingProcessReportFacade.java:283)
at com.appiancorp.process.a...
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