Issue while accessing process Tab

tushark171 over 7 years ago

On Appian 7.10 environment (new environment, there is no rule or process) when we click on Process tab getting popup saying :"The report you requested is invalid or no longer available"
have anyone faced this issue ?

In logs getting below error:
2017-01-17 21:57:33,546 [[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.process.analytics2.display.ReportCache - User Not Found
com.appiancorp.suiteapi.common.exceptions.InvalidUserException: User Not Found
at sun.reflect.GeneratedConstructorAccessor784.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
at com.appiancorp.kougar.mapper.Mapper.prepareThrowable(Mapper.java:144)
at com....

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0 tushark171 over 7 years ago

...nalytics2.service.CachingProcessReportFacade.fetchReport(CachingProcessReportFacade.java:273)
at com.appiancorp.process.analytics2.service.ProcessAnalyticsServiceFacade.getProcessReport(ProcessAnalyticsServiceFacade.java:3377)
at sun.reflect.GeneratedMethodAccessor2804.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.appiancorp.util.MethodInvocationReflectionImpl.proceed(MethodInvocationReflectionImpl.java:23)
at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
at com.appiancorp.services.ServiceManager$ServiceInvocationHandler.invoke(ServiceManager.java:635)
at com.sun.proxy.$Proxy134.getProcessReport(Unknown Source)
at com.appiancorp.process.analytics2.display.ReportCache.getReport(ReportCache.java:69)
at com...
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0 tushark171 over 7 years ago

...nalytics2.service.CachingProcessReportFacade.fetchReport(CachingProcessReportFacade.java:273)
at com.appiancorp.process.analytics2.service.ProcessAnalyticsServiceFacade.getProcessReport(ProcessAnalyticsServiceFacade.java:3377)
at sun.reflect.GeneratedMethodAccessor2804.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.appiancorp.util.MethodInvocationReflectionImpl.proceed(MethodInvocationReflectionImpl.java:23)
at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
at com.appiancorp.services.ServiceManager$ServiceInvocationHandler.invoke(ServiceManager.java:635)
at com.sun.proxy.$Proxy134.getProcessReport(Unknown Source)
at com.appiancorp.process.analytics2.display.ReportCache.getReport(ReportCache.java:69)
at com...
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