Issue while accessing process Tab

tushark171 over 7 years ago

On Appian 7.10 environment (new environment, there is no rule or process) when we click on Process tab getting popup saying :"The report you requested is invalid or no longer available"
have anyone faced this issue ?

In logs getting below error:
2017-01-17 21:57:33,546 [[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.process.analytics2.display.ReportCache - User Not Found
com.appiancorp.suiteapi.common.exceptions.InvalidUserException: User Not Found
at sun.reflect.GeneratedConstructorAccessor784.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
at com.appiancorp.kougar.mapper.Mapper.prepareThrowable(Mapper.java:144)
at com....

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0 tushark171 over 7 years ago

... .appiancorp.process.analytics2.display.ReportCache.createReportInstance(ReportCache.java:113)
at com.appiancorp.process.runtime.taglib.ProcessReportTag.doEndTag(ProcessReportTag.java:159)
at jsp_servlet._analytics.__base_report._jsp__tag23(__base_report.java:1182)
at jsp_servlet._analytics.__base_report._jsp__tag22(__base_report.java:1135)
at jsp_servlet._analytics.__base_report._jspService(__base_report.java:300)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
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0 tushark171 over 7 years ago

... .appiancorp.process.analytics2.display.ReportCache.createReportInstance(ReportCache.java:113)
at com.appiancorp.process.runtime.taglib.ProcessReportTag.doEndTag(ProcessReportTag.java:159)
at jsp_servlet._analytics.__base_report._jsp__tag23(__base_report.java:1182)
at jsp_servlet._analytics.__base_report._jsp__tag22(__base_report.java:1135)
at jsp_servlet._analytics.__base_report._jspService(__base_report.java:300)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
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