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Issue while accessing process Tab
tushark171
over 7 years ago
On Appian 7.10 environment (new environment, there is no rule or process) when we click on Process tab getting popup saying :"The report you requested is invalid or no longer available"
have anyone faced this issue ?
In logs getting below error:
2017-01-17 21:57:33,546 [[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.process.analytics2.display.ReportCache - User Not Found
com.appiancorp.suiteapi.common.exceptions.InvalidUserException: User Not Found
at sun.reflect.GeneratedConstructorAccessor784.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
at com.appiancorp.kougar.mapper.Mapper.prepareThrowable(Mapper.java:144)
at com....
OriginalPostID-258530
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abhilashe
over 7 years ago
@abhinavg712 I am from Tushar team we are on Appian 7.10 we tried to import the zip but we still see the same error.
We see the following error while executing the load.sh
/pkgs/appian7.10/_admin/_scripts> ./load.sh
log4j:WARN No appenders could be found for logger (com.appiancorp.ap2.ConfigureLog4j).
log4j:WARN Please initialize the log4j system properly.
Initializing default cache.
Waiting for servers to be up...
Exception in thread "main" java.lang.NoClassDefFoundError: javax/servlet/ServletContextListener
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClass(ClassLoader.java:760)
at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
at java.net.URLClassLoader.defineClass(URLClassLoader.java:467)
at java.net.URLClassLoader.access$100(URLClassLoader.java:73)
at java.net.URLClassLoader$1.run(URLClassLoader.java:368)
at java.net.URLClassLoader$1.run(URLClassLoader.java:362)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:361)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at com.appiancorp.suite.cfg.ConfigurationFactory.createConfiguration(ConfigurationFactory.java:57)
at com.appiancorp.suite.cfg.ConfigurationFactory.getConfiguration(ConfigurationFactory.java:30)
at com.appiancorp.naming.ServiceConnections.<init>(ServiceConnections.java:65)
at com.appiancorp.naming.ServiceConnections.<init>(ServiceConnections.java:52)
at com.appiancorp.suiteapi.common.ServiceLocator.<clinit>(ServiceLocator.java:223)
at com.appiancorp.tools.WaitForServers.await(WaitForServers.java:18)
at com.appiancorp.common.initialize.InitializeServer.main(InitializeServer.java:19)
Caused by: java.lang.ClassNotFoundException: javax.servlet.ServletContextListener
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
... 19 more
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abhilashe
over 7 years ago
@abhinavg712 I am from Tushar team we are on Appian 7.10 we tried to import the zip but we still see the same error.
We see the following error while executing the load.sh
/pkgs/appian7.10/_admin/_scripts> ./load.sh
log4j:WARN No appenders could be found for logger (com.appiancorp.ap2.ConfigureLog4j).
log4j:WARN Please initialize the log4j system properly.
Initializing default cache.
Waiting for servers to be up...
Exception in thread "main" java.lang.NoClassDefFoundError: javax/servlet/ServletContextListener
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClass(ClassLoader.java:760)
at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
at java.net.URLClassLoader.defineClass(URLClassLoader.java:467)
at java.net.URLClassLoader.access$100(URLClassLoader.java:73)
at java.net.URLClassLoader$1.run(URLClassLoader.java:368)
at java.net.URLClassLoader$1.run(URLClassLoader.java:362)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:361)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at com.appiancorp.suite.cfg.ConfigurationFactory.createConfiguration(ConfigurationFactory.java:57)
at com.appiancorp.suite.cfg.ConfigurationFactory.getConfiguration(ConfigurationFactory.java:30)
at com.appiancorp.naming.ServiceConnections.<init>(ServiceConnections.java:65)
at com.appiancorp.naming.ServiceConnections.<init>(ServiceConnections.java:52)
at com.appiancorp.suiteapi.common.ServiceLocator.<clinit>(ServiceLocator.java:223)
at com.appiancorp.tools.WaitForServers.await(WaitForServers.java:18)
at com.appiancorp.common.initialize.InitializeServer.main(InitializeServer.java:19)
Caused by: java.lang.ClassNotFoundException: javax.servlet.ServletContextListener
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
... 19 more
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