Error while trying to accept Work in Bulk: /hosting/appian/logs/db_PX021_2017-01-26_1600.log: Bad file descriptor

naveena113 over 8 years ago

Hello,

We are getting the below error in the logs & its filling up the disk space rapidly. Please let us know if we have seen this issue before.

2017-02-04 20:15:48,403 GMT INFO [stdout] (Appian WorkPoller - 6 [ProcessExec02] (originally: default-threads - 21)) 2017-02-04 20:15:48,403 [Appian WorkPoller - 6 [ProcessExec02] (originally: default-threads - 21)] ERROR com.appiancorp.ra.workpoller.WorkPoller - ProcessExec02: Error while trying to accept Work in Bulk: /hosting/appian/logs/db_PX021_2017-01-26_1600.log: Bad file descriptor
2017-02-04 20:15:48,403 GMT INFO [stdout] (Appian WorkPoller - 6 [ProcessExec02] (originally: default-threads - 21)) com.appiancorp.kougar.driver.exceptions.Signal: /hosting/appian/logs/db_PX021_2017-01-26_1600.log: Bad file descriptor
2017-02-04 20:15:48,403 GMT INFO [stdout] (App...

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0 Alok Mohare
Appian Employee
over 8 years ago

Nilesh is accurate with his root cause.

I would like to add just one more thing to this since it looks like you are using a Linux based OS.

I would do the following:
1) Stop App-server
2) Stop Search-server
3) Stop Appian Engines
***4) chown -R appian:appian /hosting/appian (assuming that the user you created for installing / running the software is appian)
5) Start Appian Engines (as the appian user)
6) Start Search-server (as the appian user)
7) Start App-server (as the appian user)

Hope this helps!
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0 Alok Mohare
Appian Employee
over 8 years ago

Nilesh is accurate with his root cause.

I would like to add just one more thing to this since it looks like you are using a Linux based OS.

I would do the following:
1) Stop App-server
2) Stop Search-server
3) Stop Appian Engines
***4) chown -R appian:appian /hosting/appian (assuming that the user you created for installing / running the software is appian)
5) Start Appian Engines (as the appian user)
6) Start Search-server (as the appian user)
7) Start App-server (as the appian user)

Hope this helps!
Cancel
Vote Up 0 Vote Down

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Verify Answer

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