Hi all, after installing Appian 7.2 and installing Hotfix A I notice a prob

natasav over 11 years ago

Hi all,
after installing Appian 7.2 and installing Hotfix A I notice a problem with sending system mails example :Reset Password.
Following alert is generated in Application log fiile:
2013-07-19 13:15:34,031 [default-short-running-threads-threads - 4] ERROR com.appiancorp.ra.workpoller.WorkItemListener - The following exception occurred while attempting to complete work item [(WorkId: 13, WorkType: [AbstractMailRequest: from=null, to=nojkovska@its-sk.com.mk, subject=Appian Password Change], Response: null, ServerName: NotificationsEmail)] - Exception:
javax.resource.spi.work.WorkCompletedException: javax.ejb.EJBException: com.appiancorp.process.engine.EmailBodyException: Email body failed to render
          at org.jboss.jca.core.workmanager.WorkWrapper.run(WorkWrapper.java:218)
          at org.jboss.threads.SimpleDirectExecutor.execute(SimpleDirectExecutor.java:33)
          at org.jboss.threads.QueueExecutor.runTask(QueueExecutor.java:801)
          at org.j...

Discussion posts and replies are publicly visible

0 natasav over 11 years ago

...boss.threads.QueueExecutor.access$100(QueueExecutor.java:45)
          at org.jboss.threads.QueueExecutor$Worker.run(QueueExecutor.java:842)
          at java.lang.Thread.run(Thread.java:722)
          at org.jboss.threads.JBossThread.run(JBossThread.java:122)
Caused by: javax.ejb.EJBException: com.appiancorp.process.engine.EmailBodyException: Email body failed to render
          at org.jboss.as.ejb3.tx.BMTInterceptor.handleException(BMTInterceptor.java:78)
          at org.jboss.as.ejb3.tx.EjbBMTInterceptor.checkStatelessDone(EjbBMTInterceptor.java:93)
          at org.jboss.as.ejb3.tx.EjbBMTInterceptor.handleInvocation(EjbBMTInterceptor.java:108)
          at org.jboss.as.ejb3.tx.BMTInterceptor.processInvocation(BMTInterceptor.java:56)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.invocation.InitialInterceptor.processInvocation(InitialInterceptor.java:21)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.invocation.Chain...
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 natasav over 11 years ago

...edInterceptor.processInvocation(ChainedInterceptor.java:61)
          at org.jboss.as.ee.component.interceptors.ComponentDispatcherInterceptor.processInvocation(ComponentDispatcherInterceptor.java:53)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.as.ejb3.component.pool.PooledInstanceInterceptor.processInvocation(PooledInstanceInterceptor.java:51)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.as.ejb3.component.interceptors.CurrentInvocationContextInterceptor.processInvocation(CurrentInvocationContextInterceptor.java:41)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.as.ejb3.component.interceptors.LoggingInterceptor.processInvocation(LoggingInterceptor.java:59)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.as.ee.component.NamespaceContextInterceptor.processInvocation(Namespace...
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 natasav over 11 years ago

... ContextInterceptor.java:50)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.as.ejb3.component.interceptors.AdditionalSetupInterceptor.processInvocation(AdditionalSetupInterceptor.java:43)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.as.ejb3.component.messagedriven.MessageDrivenComponentDescription$5$1.processInvocation(MessageDrivenComponentDescription.java:184)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.as.ee.component.TCCLInterceptor.processInvocation(TCCLInterceptor.java:45)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
          at org.jboss.as.ee.component.ViewService$View.invoke(ViewService.java:165)
          at org.jboss.as.ee.component.ViewDescription$1.processInvocation(ViewDescription.java:173...
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 natasav over 11 years ago

... )
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
          at org.jboss.as.ee.component.ProxyInvocationHandler.invoke(ProxyInvocationHandler.java:72)
          at com.appiancorp.ra.workpoller.UnattendedRequestListener$$$view2.onMessage(Unknown Source)
          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
          at java.lang.reflect.Method.invoke(Method.java:601)
          at org.jboss.as.ejb3.inflow.MessageEndpointInvocationHandler.doInvoke(MessageEndpointInvocationHandler.java:140)
          at org.jboss.as.ejb3.inflow.AbstractInvocationHandler.invoke(AbstractInvocationHandler.java:73)
          at com.sun.proxy.$Proxy287.onMessage(Unknown Source)
          at com.appiancorp.ra.workpoller.WorkItem.run(WorkItem...
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 natasav over 11 years ago

... .java:41)
          at org.jboss.jca.core.workmanager.WorkWrapper.run(WorkWrapper.java:212)
          ... 6 more
Caused by: com.appiancorp.process.engine.EmailBodyException: Email body failed to render
          at com.appiancorp.process.engine.AbstractMailRequest.execute0(AbstractMailRequest.java:140)
          at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:80)
          at com.appiancorp.mdb.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:17)
          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
          at java.lang.reflect.Method.invoke(Method.java:601)
          at org.jboss.as.ee.component.ManagedReferenceMethodInterceptorFactory$ManagedReferenceMethodInterceptor.processInvocation(ManagedReferenceMethodInterceptorFactory.java:72)
          at org.jboss.invocation.Intercepto...
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 natasav over 11 years ago

... rContext.proceed(InterceptorContext.java:288)
          at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
          at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:36)
          at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
          at org.jboss.as.ejb3.tx.EjbBMTInterceptor.handleInvocation(EjbBMTInterceptor.java:105)
          ... 43 more
Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No name matching bpmssrv.bpms.its-sk.com.mk found
          at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
          at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1886)
          at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:276)
          at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:270)
          at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1341)
          at sun.security.ssl.ClientHandshaker.processMessage(Clien...
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 natasav over 11 years ago

... tHandshaker.java:153)
          at sun.security.ssl.Handshaker.processLoop(Handshaker.java:868)
          at sun.security.ssl.Handshaker.process_record(Handshaker.java:804)
          at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1016)
          at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1312)
          at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1339)
          at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1323)
          at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:515)
          at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
          at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1299)
          at java.net.URLConnection.getContent(URLConnection.java:748)
          at sun.net.www.protocol.https.HttpsURLConnectionImpl.getContent(HttpsURLConnectionImpl.java:434)
          at com.appiancorp.process.engine.MailBody.renderBody(...
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 natasav over 11 years ago

... MailBody.java:101)
          at com.appiancorp.process.engine.MailRequest.renderEmailBody(MailRequest.java:63)
          at com.appiancorp.process.engine.AbstractMailRequest.execute0(AbstractMailRequest.java:135)
          ... 55 more
Caused by: java.security.cert.CertificateException: No name matching bpmssrv.bpms.its-sk.com.mk found
          at sun.security.util.HostnameChecker.matchDNS(HostnameChecker.java:208)
          at sun.security.util.HostnameChecker.match(HostnameChecker.java:93)
          at sun.security.ssl.X509TrustManagerImpl.checkIdentity(X509TrustManagerImpl.java:347)
          at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:203)
          at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:126)
          at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1323)
          ... 70 more
BR,Natasa
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Patty Isecke
Appian Employee
over 11 years ago

Hi Natasha, a support case has been created and I'll be in contact with you via the support case.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel