Error on REST API Invocation

Hi all,

we have integrated Appian with external portal, when we try to access from external portal I am seeing the following error "The record data does not exist, has been deleted, or you do not have sufficient privileges to access it".

we are seeing following error in logs-

017-02-23 14:31:46,779 [[ACTIVE] ExecuteThread: '23' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.rest.shared.AppianExceptionMapper - Internal Server Error on REST API invocation.
com.appiancorp.suiteapi.common.exceptions.AppianException: The record data does not exist, has been deleted, or you do not have sufficient privileges to access it. (APNX-1-4205-006)
          at com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException.<init>(AppianRuntimeException.java:52)
          at com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException.<init>(AppianRuntimeException.j...

OriginalPostID-266037

  Discussion posts and replies are publicly visible

  • ...ava:41)
              at com.appiancorp.record.data.RecordBindingProviderFactory$RecordBindingProviderFactoryImpl$RecordBindingProvider.generateBindings(RecordBindingProviderFactory.java:135)
              at com.appiancorp.record.data.RecordBindingProviderFactory$RecordBindingProviderFactoryImpl$RecordBindingProvider.generateBindings(RecordBindingProviderFactory.java:110)
              at com.appiancorp.record.data.RecordBindingProviderFactory$RecordBindingProviderFactoryImpl$RecordBindingProvider.getBindings(RecordBindingProviderFactory.java:97)
              at com.appiancorp.rest.record.data.RecordRestService.getRelatedActionUiSource(RecordRestService.java:1221)
              at com.appiancorp.rest.record.data.RecordRestService.getRelatedActionStartFormWithTransparentIdsExpectingSail(RecordRestService.java:614)
              at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    When I access the environment from tempo it is working fine.

    Thanks in advance
  • Can you please attach the full log? We will be interested to see the full stack trace and the caused by lines.
  • We got this fixed...
    The error was due to limited privileges for datasource access.