Hello everyone,
I have a scenario where if someone logs a request for new employee the request should go through multiple approvals
First: The first approval will be from the hierarchy manager
Second: From the HR team
Now my roadblock is how can I specifically send the request to only the hierarchy manager, since all the users are created in admin console- how can I set the hierarchy for each employe and send the request dynamically to only their managers and not the whole manager group?
Thanks and regards,
Aishwarya
Discussion posts and replies are publicly visible
Hi Aishwarya,
In this case, I suggest you build a new application instead of creating the users from Admin Console and use the smart services available to create user and deactivate user.In this Process Model, you can have the manager and HR approval to be kept.
Once they approve, then only the Create User Smart service should be triggered and user should be created.
Unknown said:I suggest you build a new application instead of creating the users from Admin Console
I don't know how this is a useful suggestion. Firstly since it shouldn't matter at all whether or not accounts were created from the Admin Console or in a process, and secondly (mainly), someone who would ask such a question here will almost always be in a situation where "just create a new application" is not even remotely feasible as a solution to their current issue.