I am trying to include an image in an email template in Appian. The image is stored in SharePoint, and the link is accessible to everyone. However, the image is not displaying in the email, even though I have used the correct <img> tag. • The SharePoint link is publicly accessible. • The Knowledge Center folder has default viewer permissions. • I can be able to see the image only when I login to Appian, but others cannot.
What could be causing this issue? How can I ensure the image is visible in all email clients?
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Seeing the image when logged into Appian indicates that the link does NOT point to Sharepoint, but to Appian. Please verify that.