Hello community,
did you try use in the html template js or css by using external sources? My observation shows that Appian probably cleaning up the external sources. So, do you have any experience how to prepare nice html templates from Appian?
Thanks in advance,
Pavol
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You can add custom CSS into the HTML template, a lot of email clients will block javascript though so I recommend against it
docs.appian.com/.../Send_Email_Smart_Service.html
There are almost no restrictions from Appian, but the problem is how the email is displayed by the client's email software. There is plenty of information available in the internet about how to create email templates.
Hi Stefan, many thanks for confirmation, you are right. Once I used proper html template it worked properly.