I've often had the request from clients for task notification customization:
- Send to a mailbox not necessarily tied to an Appian user (they are using a shared mailbox or the user has not yet been created in Appian)
- Send custom template
The workaround I've been using is a little convoluted where I start a sub process on a timer before the task is initiated, it queries a task report to go and get the Task ID to be able to construct the task URL to put in the email. Would be nice if we could just customize this directly on the task itself without resorting to the subprocess/timer/task report approach.
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I'm Dave Lewis, and I support this thread.
yesh, common request kind of...Alternatively i have a "send email" node https://docs.appian.com/suite/help/22.4/Send_Email_Smart_Service.html- Send custom templatei really really miss there customizing possibilities. This is so limited at the moment which makes it hard sometimes explaining that limitation to clients
+1, Even if we just had the ability to CC a specific email address during task assignment.
Richard Michaelis said:- Send custom templatei really really miss there customizing possibilities. This is so limited at the moment which makes it hard sometimes to explain that limitation to clients
This part I'm sure has been requested many times, strange to me we have not seen any improvements here. I know we have been requesting task assignment notice customization since 2009 or so!
Agree.