Apostrophe in email id and in document name giving error

Can anyone help me out for a scenario, I am getting error like;

 

1. If there is an apostrophe in user's email id, Unable to check it's records through Tempo portal 

2. As, we are generating dynamic document against to individual as per their request by concatenating their first and last name which contains apostrophe in it, so document creation getting failed.

 

Can anyone advise me on same 

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