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Remove user information

virginiam0001
A Score Level 1

Hi, 

I’m designing an Enterprise application to manage users. When a user leaves the company, he could request to delete his personal information. What is the best approach? In other discussion I saw that I cannot delete an Appian user, but for legal reasons if a user asks for delete his information I must do that.

Thank you!

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  • 0
    A Score Level 2
    Hi virginiam

    User can't be deleted, it can be just deactivated.

    Your requirement : When a user leaves the company, he could request to delete his personal information(like first name, last name and email ).
    so before deactivating user update his personal information by using Update User Profile smart service and then deactivate user by using Deactivate User smart service
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  • 0
    A Score Level 2
    Hi virginiam

    User can't be deleted, it can be just deactivated.

    Your requirement : When a user leaves the company, he could request to delete his personal information(like first name, last name and email ).
    so before deactivating user update his personal information by using Update User Profile smart service and then deactivate user by using Deactivate User smart service
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