Hi!,
We need to call a database when a node has an error in a process (when appears in red) because after a external system call the database and we need that this system knows that an error in a node of the process has happened.
Any help?
Regards
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When an error occurs in process, Appian will send an alert email to the Administrators of the process model. Utilizing this email would be the simplest and most reliable way to subscribe to alerts.
If it is only one or two specific nodes where this escalation db write must occur, you could put the node in its own subprocess and utilize a timer node to determine if it failed (e.g. an assumption that if the 2 minute timer completes, then the node likely errored and we should write to the database). Just know that this can get costly if it is for more than just a few nodes.
Interested to hear if others have different ideas.