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venkatm329307
November 15, 2021
Question

Data Sync For Related Actions Error(While Updating The Data)

  • November 15, 2021
  • 20 replies
  • 0 views

Hi all,

   While Data Sync Enable, Doing related action For Update query in the table by using the Write to data store smart service. I am getting data sync error as below screenshot.

I have generated the related action by using "generate a Record action". but in documentation said that Immediate sync is possible by using write to data store smart service.But it is failing and returning error as below

Thank you.

20 replies

stefanhelzle0001
stefanhelzle0001
Brainy
November 15, 2021

Have you been going through this?

docs.appian.com/.../Records_Monitoring_Details.html

V
venkatm329307Author
November 15, 2021

Thanks a lot For the Reply. yes but did't got any clue 

using related actions While Updating the data it showing sync fail and for Insert and delete it does't showing any sync History also?

stefanhelzle0001
stefanhelzle0001
Brainy
November 15, 2021

Did you check the Application Server log for the issue identifier as described here?

docs.appian.com/.../Records_Monitoring_Details.html

peter.lewis
peter.lewis
Employee
November 15, 2021

If you search that issue identifier in the application server logs, do you find a corresponding error message? That should help you begin to troubleshoot. Also, could you share information about the CDT you're using? Does the process complete successfully?

V
venkatm329307Author
November 16, 2021

Thanks for the reply,

The Process completed Successfully

Please Find the attachments for error logs and CDT information Below

peter.lewis
peter.lewis
Employee
November 16, 2021

There's something weird in that XSD - it looks like all of your "columnDefinition" properties are actually showing as "columnDeTESTition". Can you try to update those and re-upload the XSD? I'd be curious if when you try to write data if the issue is resolved.

You'll likely need to re-sync manually before testing the immediate sync again. If that still doesn't work, can you post the app server log from the time you triggered the immediate sync? The snippet above looks like it's for when you tried to query the synced data, but the issue likely occurred on sync instead of on query.

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