While Data Sync Enable, Doing related action For Update query in the table by using the Write to data store smart service. I am getting data sync error as below screenshot.
I have generated the related action by using "generate a Record action". but in documentation said that Immediate sync is possible by using write to data store smart service.But it is failing and returning error as below
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Have you been going through this?
Thanks a lot For the Reply. yes but did't got any clue
using related actions While Updating the data it showing sync fail and for Insert and delete it does't showing any sync History also?
Did you check the Application Server log for the issue identifier as described here?
Thanks For the Reply,
I have gone through the Application logs and i am getting this Below Error information in logs
Details: Record type is marked as synced, but its data has not yet been synced or its existing synced data has been invalidated. Contact your system administrator. (APNX-1-4205-039)
Any suggestions Please.
Go to the record and trigger syncing manually. If the sync is successful, your problem should be gone.
Thanks for the reply
Syncing manually is working fine but, I think Immediate sync is not meant for trigger sync manually ?
My expectation here is after completion of related action the data should sync and showcase in the site but it is
getting error because of immediate sync issue.
So, the End user does not have privileges to sync the record manually.
Any suggestions on this.
OK. After creating the record, you did sync manually and the record shows the expected data?
Did you change anything after this initial sync?
I did not have any issues with synced records in my recent projects. Updating data via a related action always worked as expected.
If you search that issue identifier in the application server logs, do you find a corresponding error message? That should help you begin to troubleshoot. Also, could you share information about the CDT you're using? Does the process complete successfully?
Thanks for the reply,
The Process completed Successfully
Please Find the attachments for error logs and CDT information Below
The manual sync is Working and No changes has been done After initial sync,
I have Created the updated Related Action Using Generate Record Action. while updating only the Sync error is Occurring
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