Appian DB Connection Issue

Question

Hi, 
 Recently I have deployed a new application to Production environment. But facing DB connectivity issue. But there is no problem regarding DB connection at lower environment. 
 I have created the Data Source at Admin Console and here it shows Test Successful . The Screenshot: 
 But when I am trying to verify the Data Store, it is not able to connect to DB. The Screenshot: 
 Can anyone please help me regarding this DB connectivity issue? 
 Pertinently I like to inform you the a few days ago the connection was successful and in-between nothing was changed related to configuration or not any further deployment was done in production. 
 
 Thanks, 
 Surajit Sen

baratc · Answer

surajits - I think this is happening because of your data source name. Below are the 2 options 
 1) Please update the data source similar to your lower environments and try to verify 
 or 2)Please manually update the datasource name and verify 
 note: if we have different data source name of different regions then sometimes this kind of issue will showup. So try to have same datasource name across all environments. 
 Please let me know incase of any challenges.

Appian DB Connection Issue

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