Hi All,
I received the below error email and also saw the error when I opened my record,
I checked the sync history of the respective record, it shows the below message,
When I checked the particular process, it is completed successfully - this process deletes the data for the particular task(on click of cancel in front end UI by user) from all tables including the table used for this record.
This issue is automatically resolved after few minutes, but the business saw this error when they opened the record, so they are asking for the justification which I am not getting what to do here.
I can see ,they have canceled many task(10 task approx. ) ,then they created a new task, cancel will trigger the process model which deletes the data from DB, So I am wondering here ,in Database at the same time if we do delete as well as write new data then it will fail during immediate sync?
Could you please help me to find out the root cause of this issue .Thanks in Advance !
Discussion posts and replies are publicly visible
Hi jansij0001, it may be possible that there are some record relationship with the record which you are using, and the relationship record are failed to sync.Just try to manually sync the other related records.
Hi Harshjan, thanks for your response. In this record I am not using any record relationship.