Need to connect Appian Cloud Database from localhost

Question

Our Appian DB has setup for Enhanced Data Pipeline, follow the guide . We have a Python app that run through airflow to query data with a service account, and trying connect to Appian Dev Cloud Database. 
 We're debugging right now on the connection and got this error pymysql.err.OperationalError:(1045, "Access Denied for user 'appianViewer'@xx.xxx.xx.xxx' (using password: ***)") 
 Is there anyway to connect to the dev DB through local machine to debug on the python library issue?

Stefan Helzle · Accepted Answer

I am not sure how we can help you. There seems to be a successful connection and login, but the user does not have access to the selected resource.

Mathieu Drouin · Answer

Did you put the service account in the group that has access to the connected system?

weiliml3137 · Answer

thanks for helping, it was due to TLS version issue that causing the issue.

Need to connect Appian Cloud Database from localhost

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