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Data and Records
Using Service backed Records - Record context in selection is missing from Rela
abhinavg
over 9 years ago
Using Service backed Records - Record context in selection is missing from Related Action Page, whereas for Entity & Process backed records, the records context in selection appears in black bold letters on Related Action page..
How to get Records Context in selection to appear in black bold letters on Related Action Page for service backed records.
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OriginalPostID-115934
OriginalPostID-115934
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Patty Isecke
Appian Employee
over 9 years ago
Can you provide a screenshot of what you see in Entity & Process backed records, vs what you you're seeing for Service-backed records?
The screenshots that you've attached show two different items - a dashboard, and the list of related actions.
This list of related actions is expected to only have the action name, whereas a dashboard would have more details and a header, if developed in that manner.
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abhinavg
over 9 years ago
Patty: Attached Entity v/s Service Records.
I have not done any customization for entity records, by default Records Context selected also appears in Related Action page !
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abhinavg
over 9 years ago
Matt & Patty any update !
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matt.flanagan
Appian Employee
over 9 years ago
Abinav, this is a known issue with service-backed records. I'll try to track down a tracking number for you.
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abhinavg
over 9 years ago
Okay Matt, will wait for the tracking number !
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matt.flanagan
Appian Employee
over 9 years ago
Tracking number: AN-54799
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Jane Hill
Appian Employee
over 9 years ago
Abhinav, can you confirm the source type of your service-backed record? Is it "Rule" or "Expression"?
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abhinavg
over 9 years ago
It's a rule based !
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Jane Hill
Appian Employee
over 9 years ago
And what version of Appian are you on?
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abhinavg
over 9 years ago
7.4 Appian cloud
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