Hi,
Unable to sync the data in records below is the error and also screenshot.
Unable to sync due to an error in the Record Data Source during batch number 2
SG PersonDetails
Web Service
The Record Data Source did not apply the batch number correctly. The first two responses returned the same data.
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The error message is pretty clear. Do you have any specific question?
There is a great tutorial on how to sync API backed records: https://docs.appian.com/suite/help/23.4/Service-Backed_Record_Tutorial.html#