Hello Community, I am using Related Record action to update a case, using Rv!identifier as context to pass the case ID which needs to be updated.
And passing the identifier through rule input in the interface using a!recordActionItem, but it is not taking the correct input(case Id) in this scenario. Any idea why this is happening.
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Do you receive a different value or no value?
Yes I received a different value
It is hard to say why is this happening. For clearing the blocker, for now, you can index the primary key field of the record type. And meanwhile, post more information here for us to go through and help.