Hello Community, I am using Related Record action to update a case, using Rv!identifier as context to pass the case ID which needs to be updated.
And passing the identifier through rule input in the interface using a!recordActionItem, but it is not taking the correct input(case Id) in this scenario. Any idea why this is happening.
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Are you sure that the PV in the process is correctly mapped?
Yes Checked it, pvs are fine
Care to show a screen shot of your process variables? As well as screen sample of your interface?