Hello Community, I am using Related Record action to update a case, using Rv!identifier as context to pass the case ID which needs to be updated.
And passing the identifier through rule input in the interface using a!recordActionItem, but it is not taking the correct input(case Id) in this scenario. Any idea why this is happening.
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"An error occurred while applying the context for the Record related action [identifier=69]. Details: The record data does not exist, has been deleted, or you do not have sufficient privileges to access it. "...exact error message
It is taking identifier as 69 while I am passing different value.
Is it properly mapped to your start form?
How are you retrieving the case in your interface?
Not Using the start form. The caseId is passed from summary interface which triggers the Pm where the edit case interface is present as User Input Task.
It is working perfectly with a!startProcess, only while using related action I am getting the error
And there is no node between the start node and the UIT that could be modifying this value?
No nothing is present that would modify the value...But this error is only coming while using related record action not facing any issues while using start process link which is also implemented for the same use case