First, in the project that I am working currently we do not use the record sync, I have a case when I perform an action even though I am using the refreshVariable function and also activity chaining in process models, the interface is not refreshed without refreshing it manually. What can be the problem?
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How are you refreshinf your interface? COuld you share your code? Appian is a little bit special in this aspect (refresh interfaces)
Is the CMS_qe_getViewallDraftsByCriteria and expression rule or an interface?
Did you try with refreshInterval in order to check if it works?