Display a record view in an interface

Question

Hello! 
 
 We are using the submenus of the Appian sites (which only accept interfaces). We have a logic where, depending on the role of the user that accesses, when clicking on the submenu of the site you will see one thing or another: 
 
 Role A: You will see a list of customers (through a record). So far so good, we can put the record list in an interface 
 Role B: You will see directly the detail/view of your customer. Having only one customer associated, we want to avoid the double step of seeing the list of customers (where only yours appears) and click this customer. What we want is that when you click on the submenu, it takes you directly to the detail of this customer (similar to the functionality of a!recordLink). 
 
 Do you know if there is any option to do this? Thanks!

Mike Schmitt · Answer

Luis Beteta said: You can replicate all components of the record layout using rich text, buttons and other common interface components. 
 It's possible. It's also a lot of work to allow the user to avoid having to click to the actual record item. 
 Don't re-invent the wheel -- I would suggest a middle approach, where selected basic details can be shown in the default interface, and a "more details" click can link them to the record itself.

Mike Schmitt · Answer

javierm0004 said: I need to see the record view, not an interface 
 Unless i'm mistaking what you're referring to - a "record view" is still an interface. And if we're talking about the default record list - that can just be added to an interface by building a grid, and shown conditionally.

Mike Schmitt · Answer

So you're saying you want to automatically link to the record entry itself. Unfortunately that isn't possible. You have the choice of either showing some of the essential record details there, or providing a link directly to the relevant record, but you can't just redirect to a record entry conditionally like this.

Display a record view in an interface

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