I have the requirement of adding Event history comments for a record. As the comments needs to be encrypted, we can encrypt the data once it's written in DB. While getting the data in record I am decrypting the comments in the Record List Configuration. I am getting the decrypted comment in the record List but in the interface of Event History I am getting the encrypted text (same as DB) even after syncing the record.
As in image, I want to apply the same decryption rule as "details" parameter over "comment" parameter.
Let me know if we can leverage any function or is there any work around for this.
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I don't think this is possible using the built-in event history. I would suggest you build your own custom component.
Thanks Mathieu,
The primary requirement is that the user wants to tag different team member using @username and Record Event History provides this ability. Let me know if there is any workaround that gives the same tagging feature as Record Event History.
The tagging can be replicated by finding and replacing usernames with the at symbol in the message.
Yes, but for that also to identify the correct username, the user needs to enter full username after at symbol in the message. I believe it won't work as user picker field.
Correct. But if you are encrypting the data in the database, there is not way around this.