Hi Team,
I have to show KPIs information in Dashboard based on a specific user logged in and for a specific status. For example, For user1 when he/she logged in, he wants to see how many active/completed cases showing as KPIs Dashboard. I don't want to handle that in the interface, because that will take a considerable amount of time and hit the performance. Instead, I want to store that info somewhere for example in custom record field; but again, I am not sure that also feasible.
FYI: assignee info and status are part of the case table not in any related record.
Any other suggestions?
Regards,
Ghanashyam
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Did you do a performance analysis when doing this aggregation in the UI? Seems like a simple task.