Hi,
We have a record type based on a service. Data syncs every morning 3AM. Today morning data synced well.
We are using this data on a UI.
The issue is, CaseInvalid on UI. When we look at the cause of it, we found the service is down.
Is it mandatory to have the backed service up to use the already synced data from Record type to be used on UI?
Thanks,
Keerthi
Discussion posts and replies are publicly visible
Yes
Hi Stefan,
Oh, it was a temp network issue. Since the record has already have synced data, we thought it works. Thanks for quick reply.
To resolve this kind of issues, we might need to put the data to a table(DB) and pull from it? Is there any better way than this?
The availability of other systems is a problem your IT architects need to discuss. If that system is not considered to be "just available", then you might have to mitigate that and find a way to make your app not depend on it.
Yes, Thanks Stefan. I will talk to our architect.