Unable to download excel from Record

Certified Senior Developer

Hi,

After migrating to 25.1 version, we are unable to download excel from any of the records. The file will be attempting to be downloaded and fails after timeout.

Below is the log we found in tomcat file,

Caused by: java.lang.reflect.InvocationTargetException
  at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
  at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:77)
  at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
  at java.base/java.lang.reflect.Constructor.newInstanceWithCaller(Constructor.java:500)
  at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:481)
  at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:85)
  ... 233 more
Caused by: java.lang.RuntimeException: Fontconfig head is null, check your fonts or fonts configuration
  at java.desktop/sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1271)
  at java.desktop/sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:224)
  at java.desktop/sun.awt.FontConfiguration.init(FontConfiguration.java:106)
  at java.desktop/sun.awt.X11FontManager.createFontConfiguration(X11FontManager.java:706)
  at java.desktop/sun.font.SunFontManager$2.run(SunFontManager.java:358)
  at java.desktop/sun.font.SunFontManager$2.run(SunFontManager.java:315)
  at java.base/java.security.AccessController.doPrivileged(AccessController.java:318)
  at java.desktop/sun.font.SunFontManager.<init>(SunFontManager.java:315)
  at java.desktop/sun.awt.FcFontManager.<init>(FcFontManager.java:35)
  at java.desktop/sun.awt.X11FontManager.<init>(X11FontManager.java:56)

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