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Is there any way to remove or change the text that comes from where the arrow is pointing to? Right now, it's displaying the username of the person who created the record that this event history is built off of, which isn't accurate in context. Can it be removed so text just says "mentioned you in a conversation" or at least changed so it doesn't display the createdby, but the record ID?
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As its an auto generated email it is not possible to configure the content of it. Better to setup custom email notifications.
Do you have suggestions for how to utilize the @ functionality for event history with custom email notifications? Or were you referring to setting up a custom comment function?